PRIVACY
Energyhouse.shop created this website with the sole purpose of serving its customers. The energyhouse.shop website is simple and user-friendly, and has been designed to meet the specific needs of each user. In order to achieve the best service for you, it is important for you, our customer, to understand that you must provide us with specific information regarding the processing of your order and which is guarded by us.
This Privacy Statement describes the method of collecting data from our website and the use of this data by us. This Privacy Statement refers exclusively to your personal data, which you provide to us during your orders on this website.
As the controller, Energyhouse informs that the e-mail addresses of the company's customers, when they constitute personal data and have been given in the context of a complete purchase of products or services or another transaction with the company, may be used, in accordance with article 95 of the EU Regulation 679/2016 (GDPR) and the provisions of Directive 2002/58 / EC of the European Parliament and of the Council of 12 July 2002 on the processing of personal data and the protection of privacy in the electronic communications sector and Article 11 thereof Law 3471/2006 for the direct promotion of similar products or services of the company or for the service of similar purposes, since the consumer is provided in a clear and distinct way the possibility to oppose, in an easy and free way, the use of his electronic data, and this in every message, and only in case the user had not disagreed with this use from the beginning. It is always given, in the context of the possibility of exercising all rights according to the provisions of the EU Regulation. 679/2016 (GDPR) from the data subject, the possibility of objecting to the specific processing through the unsubscribe option from the specific action which can be selected in any relevant communication of the company with the consumer.
GENERALLY
The information provided voluntarily by the users of the mentioned website, is used by our company in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and, finally, to be served and executed. their orders. The information collected through the website is intended to measure the number of visitors, to determine the requirements of customers for more products and to facilitate transactions with our company.
Energyhouse.shop does not distribute to any other organization or partner that is not connected to this email address, or any other information concerning its users and customers.
GATHERING INFORMATION
Energyhouse.shop designed its website so that its users can visit it without having to reveal their identity, unless they wish.
The visitors of our website are requested to provide us with their personal data only in case they want to order a product (s), to register on our website and / or to send an email to energyhouse.shop.
USE OF INFORMATION
Energyhouse.shop collects three types of information about users: (1) information that the user gives us when registering as a customer, (2) information that the user gives us in order to execute his order from energyhouse.shop, (3) information that the user gives us in entries of competitions that take place from time to time.
When filling out any order form on our website, you will be asked for your name, address, postal code of your area, your email address, your phone number, credit card details, how to pay for the order. Additionally, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested.
Energyhouse.shop makes use of the information you give us during the electronic sending of the form, in order to contact you regarding (i) the delivery of the order at your place, (ii) for confirmation and identification of the customer in any necessary case, (iii) for new or alternative products offered by the company, (iv) special offers of the company, (v) receipt of gifts after a lottery.
You have the opportunity to choose whether or not you want to receive such communications from energyhouse.shop, sending your request via e-mail to info@energyhouse.shop.
ACCESS TO INFORMATION
Every order execution requires the collection of personal data for delivery or reservation of an order. Also, the use of a credit card, for the debit of which proof of identification of a legal holder is required for the first and only time, is guaranteed in each case.
Any supporting document and document certifying and stating the identity of the customer remains strictly confidential and is checked only by the responsible department of energyhouse.shop. The submission of your personal data by you means that you consent to this data being used by the employees of energyhouse.shop for the reasons mentioned above. Energyhouse.shop requires its employees and the maintainers of its website to provide its customers with the level of security referred to in this Privacy Statement. In no other case can energyhouse.shop share your personal information with others without your prior consent, unless this is required through legal channels.
Please note that under certain conditions the collection, use and disclosure of your personal data, which have been collected online without your prior consent, is permitted or required by law or court order (for example in the case of court decision).
COOKIES
Energyhouse.shop has the ability to use cookies as part of the facility, but also the operation of services through its website.
Cookies are small files (text files), which are sent and stored on the user's computer, allowing websites such as energyhouse.shop, to operate smoothly and without technical anomalies, to collect multiple user options, to identify frequent users , to facilitate their access to it, and to collect data to improve the content of the website.
Cookies do not cause harm to users' computers, but also to the files stored on them. We use cookies to provide you with information and to process your orders, while each time you exit the site they are automatically deleted.
You must keep in mind that cookies are absolutely necessary in order for our website to function properly and smoothly.
CORRECTION MODIFICATION OR DELETE OF INFORMATION
Energyhouse.shop allows its users to correct, change, supplement or delete data and information submitted to the company.
If you choose to delete information, energyhouse.shop will act to delete this information from its files immediately. For the protection and safety of the user, energyhouse.shop will try to make sure that the person making the changes is indeed the same person as the user.
To access, change or delete your personal data, to report problems with the operation of the website or to ask any question, contact energyhouse.shop via e-mail at info@energyhouse.shop .
The change or correction of your personal data can also be done through the registration page of energyhouse.shop. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
SECURE TRANSACTIONS
Energyhouse.shop is committed to ensuring the security and integrity of the data it collects about the users of its website.
Energyhouse.shop has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone).
These processes protect users' data from any unauthorized access or disclosure, loss or misuse, and alteration or destruction. They also help to ensure that this information is accurate and used properly.
PERIODIC CHANGES
Energyhouse.shop continuously expands, updates and improves its website and related products and services, and renews this policy.
We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy.
This policy will be modified from time to time without prior notice to users.
ACCEPTANCE OF THE PRIVACY PROTECTION PROCEDURES
If you use this website you accept and consent to this Privacy Statement posted through it.